Privacy Policy

Last Updated: August 20, 2026

At FashionPass Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with our services, we may collect certain information, including:

Personal Information

Depending on how you interact with our website, we may collect:

• Full name

• Billing and shipping address

• Email address

• Phone number

• Order and transaction information

• Payment-related information

• Information you provide when contacting customer service

We only collect information that is reasonably necessary to provide our services and process your orders.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Referring website

• Date and time of website access

• General website usage information

This information helps us understand how customers use our website and improve the shopping experience.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders

• Process payments and transactions

• Arrange shipping and delivery

• Provide customer support

• Respond to your questions and requests

• Manage returns, refunds, and exchanges

• Improve our website, products, and services

• Personalize your shopping experience

• Detect and prevent fraud, abuse, or unauthorized activity

• Maintain the security of our website

• Comply with applicable laws and legal obligations

• Send promotional or marketing communications when permitted by law and where you have provided appropriate consent

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

We may support payment methods such as Visa, MasterCard, JCB, and PayPal.

We do not intentionally store complete payment card details on our own systems. Payment information may be processed directly by the applicable payment provider in accordance with its own privacy and security policies.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functions and improve your browsing experience.

Cookies may be used to:

• Remember your preferences

• Keep items in your shopping cart

• Understand website traffic and usage

• Improve website functionality

• Provide relevant content and marketing where applicable

You may adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our website.

5. How We Share Your Information

We do not sell or rent your personal information.

We may share certain information with trusted third parties when necessary to operate our business and provide our services. These parties may include:

• Payment processors

• Shipping and delivery providers

• Website hosting and technology providers

• Analytics and website service providers

• Customer support providers

• Fraud prevention and security service providers

These service providers may only access information necessary to perform their services and are expected to handle information appropriately.

We may also disclose information when required by law, legal proceedings, government authorities, or when necessary to protect our rights, customers, website, or business.

6. International Customers

FashionPass Shop serves customers internationally, except for certain areas in Asia and some remote or hard-to-reach regions.

Because we operate internationally, your personal information may be processed or transferred to countries other than the country where you live. Different countries may have different data protection laws.

Where appropriate, we take reasonable measures to protect personal information when it is transferred or processed internationally.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our products and services

• Complete transactions

• Maintain business and transaction records

• Resolve disputes

• Prevent fraud

• Comply with legal and regulatory requirements

When information is no longer necessary, we may securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on where you live and applicable laws, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

• Request information about how your personal information is used

To exercise applicable privacy rights, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

10. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you information about products, promotions, special offers, or other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting our customer service team.

Unsubscribing from marketing communications will not affect transactional messages related to your orders, such as order confirmations or shipping updates.

11. Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

FashionPass Shop
Email: support@ladyswardrobe.shop
Address: 1301 Siler Rd, Santa Fe, NM 87507, USA

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable laws.