Terms and Conditions

Last Updated: August 20, 2026

Welcome to FashionPass Shop. These Terms and Conditions govern your access to and use of our website and your purchase of products from our online store.

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.

1. About Our Store

FashionPass Shop operates an online store offering women's fashion clothing and accessories.

Our products are available for purchase internationally, subject to the shipping restrictions described in these Terms and Conditions.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colors, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device, screen settings, lighting, and other factors.

We reserve the right to:

• Correct errors or inaccuracies in product information

• Update product descriptions and prices

• Change or discontinue products without prior notice

• Limit the quantity of products available for purchase

Product availability may change at any time.

3. Order Processing

Orders are generally processed within 1–2 business days after the order is successfully placed and payment has been confirmed.

Processing times may be longer during holidays, promotional periods, high-volume sales, or circumstances beyond our reasonable control.

Once your order has been shipped, applicable tracking information may be provided.

4. Shipping and Delivery

We ship internationally, except for certain areas in Asia and remote or hard-to-reach regions.

Standard Shipping

• Carrier: DHL or FedEx

• Estimated delivery: 10–15 business days after shipment

• Shipping fee: US$12.95

Free Shipping

• Carrier: EMS

• Estimated delivery: 15–25 business days after shipment

• Shipping fee: Free for orders over US$50

Delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, weather, carrier operations, holidays, incorrect shipping information, or other circumstances outside our control.

5. Payment Methods

We currently support the following payment methods:

• Visa

• MasterCard

• JCB

• PayPal

By submitting an order, you confirm that the payment information you provide is valid and that you are authorized to use the selected payment method.

We reserve the right to cancel or refuse an order if payment cannot be successfully verified or processed.

6. Prices and Charges

All product prices displayed on our website are subject to change without prior notice.

Shipping fees are calculated according to the applicable shipping option:

• Standard shipping: US$12.95

• Free shipping: Free for orders over US$50 using EMS

Depending on the destination country, additional customs duties, import taxes, or other government charges may apply. Unless otherwise stated, these charges are the customer's responsibility.

7. Returns and Exchanges

Customers may request a return within 15 days of receiving their order, subject to our return requirements.

Returned products must generally be unused, unworn, undamaged, and in their original condition with applicable tags and packaging.

For complete information regarding eligible returns, exchanges, and refunds, please refer to our Returns & Exchanges Policy.

Customers should contact customer service before sending any item back.

8. Cancellations

If you need to cancel or modify an order, please contact our customer service team as soon as possible.

Because orders may be processed shortly after being placed, we cannot guarantee that a cancellation or modification request can be completed once processing or shipment has begun.

9. Customer Responsibilities

When using our website, you agree to:

• Provide accurate and complete information when placing an order

• Provide a valid shipping address

• Use the website only for lawful purposes

• Not attempt to interfere with the operation or security of the website

• Not use the website for fraudulent or unauthorized activities

• Review your order information before completing your purchase

You are responsible for ensuring that the information provided to us is accurate.

10. Intellectual Property

All content available on the website, including text, images, graphics, logos, product descriptions, designs, and other materials, may be protected by intellectual property laws.

Unless expressly permitted by us, you may not reproduce, copy, distribute, modify, publish, or commercially use website content without prior written permission.

11. Third-Party Services

Our website may use third-party services to process payments, provide shipping services, support website functionality, analyze website usage, or provide other services.

Third-party providers may have their own terms and privacy policies. We are not responsible for the independent practices or policies of third-party services.

12. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We may temporarily suspend or restrict access to the website for maintenance, security, updates, or other operational reasons.

13. Limitation of Liability

To the extent permitted by applicable law, FashionPass Shop shall not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including but not limited to shipping delays, customs delays, carrier disruptions, technical problems, natural disasters, or other unforeseen events.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

15. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our services, business practices, or applicable legal requirements.

Any updates will be posted on this page, together with the updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms and Conditions, to the extent permitted by applicable law.

16. Governing Law

These Terms and Conditions shall be interpreted and applied in accordance with applicable laws.

Nothing in these Terms and Conditions is intended to deprive consumers of any mandatory rights or protections provided by the laws applicable in their place of residence.

17. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

FashionPass Shop
Email: support@ladyswardrobe.shop
Address: 1301 Siler Rd, Santa Fe, NM 87507, USA

Thank you for choosing FashionPass Shop.